CX99's Terms and Conditions — all fully transparent

CX99 An internationally licensed online gaming platform operated specifically for players in Bangladesh. These Terms & Conditions ("Terms") govern the use of the CX99 website, mobile app, and all related services.

These Terms & Conditions are written so that every player in Bangladesh can easily understand them. CX99By using -'s services, you automatically agree to these terms and conditions.

The right to modify these Terms & Conditions at any time CX99 reserves the right to make changes. You will be notified via your registered email or SMS if any changes are made. Continued use of the service after any changes constitutes acceptance of the updated terms.

CX99To open an account with -, the following conditions must be met:

• You must be at least 18 years must be.
• You must be a citizen or legal resident of Bangladesh.
• Each person may only One Account You may open one account only. Multiple accounts are strictly prohibited.
• All information provided at the time of registration must be accurate and truthful.
• Your mobile number must be active and registered in your own name.

After registration KYC (Know Your Customer) Verification must be completed by submitting a copy of your National ID or passport. Withdrawal access will be limited without KYC verification.

CX99bKash, Nagad, and Rocket are supported for deposits at -. The following rules apply to all deposits:

• Minimum deposit amount: BDT 200
• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits through third parties are strictly prohibited.
• Deposits are usually instant. If there is a delay due to technical reasons, funds will be credited within 30 minutes.
• If a deposit fails, please contact support immediately.

CX99 does not charge any deposit fees. However, your mobile banking provider may apply their own charges, which are beyond CX99's control.

The following conditions must be met in order to withdraw your winnings:

• Minimum withdrawal amount: BDT 500
• Withdrawals will only be sent to a mobile banking number registered in your own name.
• For KYC-verified accounts, withdrawals are typically processed within 30 seconds to 5 minutes the withdrawal process is completed within.
• Maximum daily withdrawal limit: BDT 5,00,000
• To withdraw winnings from a bonus, the associated wagering requirements must be fulfilled.

CX99The following general terms apply to all bonuses and promotional offers at -:

• Each bonus offer has its own Wagering Requirement (Wagering Requirement) applies, as clearly stated in the offer details.
• The welcome bonus applies to your first deposit only and can be claimed once per person.
• If you request a withdrawal while a bonus is active, the bonus balance will be forfeited.
• If the wagering requirements are not met before the bonus expires, the bonus will be automatically cancelled.
• CX99 reserves the right to modify or cancel any bonus offer.

If bonus terms are violated or an attempt is made to claim bonuses through multiple accounts, all bonuses and associated winnings will be cancelled.

CX99All games at - meet international standards Random Number Generator (RNG) technology. This means every game outcome is completely random and impartial — neither CX99 nor the player can influence the result.

• If a technical error occurs during gameplay, the relevant round will be considered void and all bets will be refunded.
• In Live Casino games, the dealer's decision is final.
• If your internet connection drops mid-game, the outcome will be determined based on the data saved on the game server.
• If you have a dispute regarding a game outcome, please contact support within 72 hours.

CX99's game providers (such as Evolution, Pragmatic Play, and Ezugi) are licensed and regularly audited by international gaming authorities.

The following activities are strictly prohibited on CX99 and may result in account termination and balance forfeiture:

• Multiple Accounts create or operate.
• Using another person's account or allowing someone else to use your account.
• Using bots, automated software, or artificial intelligence to play games.
• Attempting to hack or gain unauthorized access to the gaming system.
• Money laundering or depositing funds from illegal sources.
• Abusing bonus offers or engaging in bonus hunting.
• Harassing or mistreating other players.

CX99 Accounts may be temporarily suspended or permanently closed in the following circumstances:

• If any provision of these Terms & Conditions is violated.
• If false information is found to have been submitted during KYC verification.
• If evidence of suspicious financial transactions or fraudulent activity is found.
• If the player submits a self-exclusion request.

You may request to close your account at any time. Any outstanding balance (if applicable and subject to conditions being met) will be returned. Please contact support to proceed with account closure.

CX99 believes that gaming should be for fun only. We encourage all players to play responsibly.

• For yourself Deposit Limits Set a limit and stick to it.
• It is best not to view gaming as a source of income beyond entertainment.
• If you feel you may be developing a gambling problem, please request a self-exclusion immediately.
• Account Cooling-Off Period Contact support to set it up.
• Take a break from gaming if you are feeling stressed or facing financial difficulties.

CX99 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Registered players will be notified before any changes take effect.

• For significant changes, at least 7 days in advance Notice will be provided.
• If you do not agree to the updated terms, you will have the option to close your account.
• If any provision of these Terms & Conditions is found to be legally unenforceable, the remaining provisions will continue to apply.
• These Terms & Conditions are available in both English and Bengali; in the event of a conflict, the English version shall prevail.

For any questions or concerns regarding these Terms & Conditions, please contact our support team. We are always ready to help.